Wollongong Private Hospital is part of the Ramsay Health Care group and specialises in cardiology, orthopaedics, obstetrics, urology, neurosurgery, day surgery, oncology and general surgery.
David Crowe looked to Mindray for an integrated monitoring solution that would improve nurse’s workflow, provide best practice for patient care and provide the after sales support that was often lacking in other suppliers.
Having worked with Mindray at his previous hospital, David Crowe looked to them to provide a comprehensive solution for the new hospital. This included training staff before the hospital opened within extremely tight deadlines. He said, “They didn't leave until all the staff were trained, so that sort of commitment is a little bit unheard of from some of the big companies. The staff all rave about the project. They are all very happy with it.”
The Mindray solution includes the BeneView T1 Patient Monitor and Transport Solution that stays with the patient throughout their time in the hospital. This is wirelessly connected to a central monitoring system and enables caregivers to monitor the patient remotely. It also provides immediate access to the patient’s data and includes historical records of the patient and wireless printing of reports.
The system integrates with the Mindray anaesthesia machines and Mindray touch screen monitors. Margaret Johnstone, Nurse Unit Manager, Theatre, said “The information in the anaesthesia machine can be then moved to the recovery unit so we've got a consistency of observations on that patient throughout the operation as well as their recovery period.”
Since opening the hospital David Crowe said they have had 32 new surgeons come on the books and is being contacted on a weekly basis from doctors in Sydney who are looking to now establish a practice in Wollongong.
While the Mindray solution does as expected and is intuitive to use, David Crowe is most impressed with continued support from Mindray. He said, “That support is key to the success and ongoing success of the relationship.”
The Company is well-respected throughout the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. Ramsay Health Care focuses on maintaining the highest standards of quality and safety.
Ramsay partners with Mindray as a preferred equipment solution supplier under a global framework. Besides the patient monitoring solutions installed in Ramsay hospitals around the world, hundreds of Mindray anesthesia workstations, ventilators, diagnostic ultrasound systems are serving Ramsay caregivers in Australia, France, the UK, Malaysia and Indonesia.
To Mindray, providing partners with a "Total Solution" does not only mean a broad product portfolio that covers multiple clinical departments, but more importantly the matching services that are with you every step of the way to ensure our equipment is functioning for the best of your organization.